Contact Proactiv Customer Service
Proactiv Phone Numbers and Emails
Toll-Free Number:
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(800) 309-4796Customer Care
Customer Service:
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(888) 499-8951Subscription Program
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(888) 288-1255Subscription Program
Proactiv Emails:
How to Contact Proactiv?
Most Popular Number:
| Total calls: 444 | Issues resolved: 37 | Last call: Jan 2, 2025 |
Proactiv Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Proactiv is 8003094796. 92% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
People call Proactiv mainly because of activation/ cancellation, request for information, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Proactiv is 8003094796. 92% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
People call Proactiv mainly because of activation/ cancellation, request for information, shipping and delivery.
53% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Proactiv is questions@proactiv.com. 54% of customers use this email address to address their issues and concerns.
Contact Information
Proactiv Website:
Proactiv Help Center:
Corporate Office Address:
Summary of Proactiv Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Proactiv?
Activation/ Cancellation Question:
- “Cancel my subscription”
- “Trying to cancel my subscription”
- “Cancellation”
Shipping and Delivery Question:
- “Shipping”
- “I have not received my items”
- “Stop my shipment have too many”
Request for Information Question:
- “To find out when my package arrives”
- “Place an order”
- “How to transfer my money to my card”
Payments and Charges Question:
- “Disputed bill.”
- “Change payment method”
- “Payment”
Product/ Service Question:
- “Products”
- “Product out”
- “Order the product”
Refund Question:
- “Refund and cancellation”
- “I want a refund”
- “Money back”
Account Question:
- “I changed my password and email and i forgot what it was”
- “To set up my account properly and to change my card information”
- “Why is my account being charged so much??”
Return/ Replace Question:
- “Return items”
- “Changes”
- “I HAVE NO RETURN LABLE”
Cards Question:
- “Will not take my credit card”
Staff Question:
- “Cust service”
Other Question:
- “Restart”
- “My free gift the brush wasn’t in the order”
- “To restart my wife’s order”
Compare Proactiv Customer Service To
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