Proactiv and the inability to cancel shipments
I join the proactiv solutions program and had my account debited for the product but, upon months of usage there was no solution so I called the number to deactive the products debiting and was informed that it was completed. Yet again I have had that amount debited from my account and upon conversating with a representative of proactiv I was inform that I would have to wait for the product sent to my address and return it to them before I can have my money credted back to my account. Yet this product has just been sent out anyway without my authorization and my account is held hostage for a unforseen period of time while their product is in transit.
Review #198521 is a subjective opinion of a user.