Manufacturer: Proactiv Category: Free Trials Clear all filters (6 of 6 reviews match)
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I ordered Proactive plus 30 day trial package on September 1st 2014. After a couple weeks of using it I decided that it was not for me. So on September 14, 2014 I called proactive customer service and canceled my service so I would not get billed for a 90 days supply...
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GuthyRenkerHelp
GuthyRenkerHelp

Hello, We would like to look into your account and help assist with anything outstanding that needs to be resolved. If you could please contact the Corporate Customer Service...

2.5
Product
Proactiv Free Trial
I didn't like
  • Customer service
#545008
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I ordered the proactive kit for $19.95, clicked on it and it went to the next page, where I believe I was asked to check the box to choose a free sample of another product. I chose the dark spot corrector. Again I clicked to confirm my order for $19.95. The third page...
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Product
Proactiv Free Trial
#373711
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I decided to try proactiv, and called their number to get the starter kit with free gift of whatever it was they were giving away for a "limited time". I thought I was ordering just one kit but three months later and an auto credit card charge later I received a new...
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Anonymous
Ken

I still like Jessica Simpson

Anonymous
Chad "I WILL HATE GUTHY RENKER

Same thing happened to me. I actually reported my card lost and they still sent me packages! For YEARS I have returned them! Refusing delivery of proactiv packages is part of ...

Product
Proactiv Free Trial
#335468
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Proactiv Free Trial Review

#1030959
1.1
Details
I was charged for product I didn't order. I just wanted order the 30 day trail. The customer service personnel kept trying to have me order different items I said no. I checked my account and was charged I called and was told I have to Wait until I get it cause it was mailed out
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Advertised vs Delivered
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Proactiv Free Trial Review

#993916
1.0
Details
Awful company, sly processes meaning you get signed up for monthly subscription without even knowing it. Underhand website with seriously unclear T &C's. DON'T use them ever.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Proactiv Free Trial Review

#825877
You're led to believe that you receive a trial. Of the proactive product for certain price if they use it for 30 days and realize that you do not like it you will be charged full price which is nearly $100 and you're not told that unless you really dig to look for that information. The practice is very shady and underhanded a good business would not do this if they want it returned customers.
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