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The company is unable to ship the product the consumer pays for.It has happened twice and I think the company is a scam because they have no problem charging you for their product and then they fail to follow through with making sure the customer receives the product.

I believe that a company has an obligation to follow through with purchases.

I ordered a 30 day supply of their product and received only an 8 by 5 envelope with an invoice and a return label.One year ago I ordered from Pro active and 1/2 the items were missing from my order.

This person wrote the review because of order processing issue at Proactiv. Reviewer claimed that he or she wants Proactiv to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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