Not resolved
Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

I set up an auto pay and recieved my order.I paid for the first one in 3 payments.

I called to change my next order to proactive +. They said ok great we will change it. They didnt. They sent the same thing as before.

Then i called and asked for proactive + AGAIN. Again they LIED to me and said ok we are sorry for the mistake and we will send it. A SECOND TIME they sent me the same, original product. I called a third time and told them I am cancelling.

I was told they were mailing me a pre-paid return envelope. It NEVER came. I called again, they said they cant mail one I have to pay to return. I returned it.

I waited 3 months to be reimbursed and you guessed it .... only after I called! Then i get a BILL!! Saying Im being sent to collections.

I DETEST this company.They run their call center out of India and are 100% unethical.

Review about: Proactiv Shipping Service.

Reason of review: Order processing issue.

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