Not resolved

Proactiv Poor customer service from Proactive.I am a brand new customer.

I have not even received my product yet. I ordered on 4/14/17, the last day to take advantage of a money back deal from my bank. This company re transacted my account 3 days later without my permission where I could no longer take advantage of my banking deal. I spoke to 2 people including a supervisor Jaye who, for a new customer, would offer absolutely no help.

I was treated like a second class citizen and I was actually told if I had been a customer for a while they would have done something for me.Shame on you Proactiv.

Review #1037205 is a subjective opinion of a user.

Product or Service Quality
Diversity of Products or Services
Value for money
Discounts and Special Offers
Price Affordability
Turnaround Time
Customer service
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Proactiv Shipping Service
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

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