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Proactiv Poor customer service from Proactive.I am a brand new customer.

I have not even received my product yet. I ordered on 4/14/17, the last day to take advantage of a money back deal from my bank. This company re transacted my account 3 days later without my permission where I could no longer take advantage of my banking deal. I spoke to 2 people including a supervisor Jaye who, for a new customer, would offer absolutely no help.

I was treated like a second class citizen and I was actually told if I had been a customer for a while they would have done something for me.Shame on you Proactiv.

Review #1037205 is a subjective opinion of a user.

1.7
Product or Service Quality
Diversity of Products or Services
Website
Value for money
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Price Affordability
Staff
Turnaround Time
Customer service
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Proactiv Shipping Service
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

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